Effective Date: [Insert Date]
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These Website & Sales Terms (“Terms”) govern your access to and use of www.1stsign.com (the “Website”) and your purchase of products and services offered by 1st Sign (“1st Sign,” “we,” “us,” or “our”).

By visiting our Website, submitting an order, purchasing a product, uploading artwork or other materials, or otherwise using our Services, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree with these Terms, please do not access the Website, submit an order, upload content, or purchase any products from us.

1. About These Terms

These Terms explain the rules that apply when you use our Website or purchase products from us. They describe our respective rights and responsibilities, the process for placing orders, and other conditions that apply to purchases made through www.1stsign.com.

These Terms apply whether you purchase our products as an individual consumer, business, organization, or other legal entity.

Any additional terms, policies, notices, or agreements displayed on our Website may also apply to your use of our Services. Where applicable, those documents are incorporated into these Terms by reference.

Unless we expressly agree otherwise in writing, these Terms will govern your purchase of products from 1st Sign and will take precedence over conflicting terms contained in purchase orders, catalogues, brochures, or other documents supplied by you.

2. Using Our Website

Our Website is intended to provide information about our products and to allow customers to inquire about and purchase products where online purchasing is available.

You agree to use the Website only for lawful purposes and in accordance with these Terms.

You must not:

Use the Website for any unlawful, fraudulent, or unauthorized purpose.

Attempt to interfere with the operation or security of the Website.

Upload or transmit harmful, malicious, or unauthorized material.

Copy, reproduce, modify, distribute, or exploit Website content without appropriate authorization.

Use another person’s information or identity without permission.

Attempt to gain unauthorized access to our systems, accounts, or databases.

We reserve the right to restrict, suspend, or terminate access to the Website where we reasonably believe that these Terms have been violated.

3. Eligibility to Use Our Services

By using our Website or placing an order, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are under the applicable age of majority, you may only use our Services with the involvement and authorization of a parent or legal guardian where permitted by law.

We may refuse service or decline an order where permitted by applicable law.

4. Orders and Purchase Agreements

When you submit an order to 1st Sign, you are making a request to purchase the products identified in that order.

An order does not become binding on 1st Sign until we have accepted it or otherwise confirmed the order in writing.

We reserve the right to accept, reject, or cancel an order for legitimate reasons, including product availability, pricing errors, artwork or specification issues, suspected fraud, or circumstances beyond our reasonable control.

Once an order has been accepted, the resulting agreement between you and 1st Sign will consist of these Terms together with the applicable quotation, invoice, order confirmation, approved artwork, specifications, and other documents expressly forming part of the order.

5. Customized and Made-to-Order Products

Many of our products are custom manufactured according to customer specifications.

Custom products may be produced based on information supplied by you, including:

Business names and wording

Logos and artwork

Fonts and design files

Measurements and dimensions

Colors and finishes

Materials

Lighting specifications

Installation requirements

Other instructions or specifications provided by you

Because customized products are made specifically for individual customers, changes may not be possible once production has started.

You are responsible for reviewing and approving the design, dimensions, spelling, colors, artwork, and other specifications before production begins.

Once you approve the final design or production proof, you authorize us to manufacture the product according to the approved specifications.

6. Customer-Supplied Materials and Content

Any artwork, photographs, logos, trademarks, designs, text, measurements, or other materials that you provide to us (“Customer Content”) remain your responsibility.

By submitting Customer Content, you represent that:

You own the content or have permission to use it.

Your submission does not infringe another person’s intellectual property or other legal rights.

You have the necessary authority to instruct us to use the content for manufacturing and fulfilling your order.

You grant 1st Sign permission to use, reproduce, modify, and process Customer Content to the extent reasonably necessary to design, manufacture, fulfill, package, ship, and provide support for your order.

7. Product Pricing

Prices for products are displayed on the Website or provided through an individual quotation, estimate, invoice, or order confirmation.

Unless otherwise stated, prices may not include applicable taxes, customs duties, import charges, or other governmental fees.

Shipping and delivery charges will be communicated to you where applicable.

We reserve the right to correct pricing errors and to update product prices at any time before an order is accepted.

8. Changes to These Terms

We may revise these Terms from time to time to reflect changes in our business, products, Services, legal requirements, or Website functionality.

Updated Terms will be published on the Website with the applicable revision or update date.

Your continued use of the Website after updated Terms are posted means that you accept the revised Terms.

If you do not agree with the updated Terms, you should stop using the Website and our Services.

9. Events Beyond Our Control

We will not be responsible for delays or failures in performing our obligations where such delay or failure results from circumstances outside our reasonable control.

Such circumstances may include, without limitation:

Natural disasters

Severe weather

Fire, flood, earthquake, or storm

War or armed conflict

Terrorism

Riots or civil unrest

Government restrictions or orders

Pandemics or epidemics

Strikes or labor disputes

Transportation or shipping disruptions

Power or communication failures

Manufacturing or equipment failures

Supply shortages

Customs delays

Carrier delays

Supplier or third-party failures

Other circumstances that could not reasonably have been prevented or anticipated

Where such circumstances occur, we will make reasonable efforts to minimize the impact and resume performance as soon as reasonably possible.

10. Ownership of Website Content

Unless otherwise stated, all content appearing on the Website, including text, photographs, graphics, logos, product images, designs, videos, layouts, software, and other materials, is owned by or licensed to 1st Sign.

Such content may be protected by copyright, trademark, design, and other intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our Website content without our prior written permission.

11. Intellectual Property

All intellectual property rights owned or controlled by 1st Sign remain the property of 1st Sign or the applicable rights holder.

Nothing in these Terms transfers ownership of our trademarks, branding, designs, software, photographs, marketing materials, or other intellectual property to you unless expressly agreed in writing.

Where customer-owned artwork or intellectual property is incorporated into a product, ownership of that customer-owned material remains with the customer or its respective owner.

12. Limitation of Liability

To the maximum extent permitted by applicable law, 1st Sign will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the Website or purchase of products, including loss of profits, revenue, business opportunities, goodwill, or anticipated savings.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

13. Dispute Resolution

To the extent permitted by applicable law, any dispute, claim, or controversy arising from or relating to these Terms, the Website, or the purchase of Goods will be handled in accordance with the dispute-resolution provisions applicable to the transaction.

Except where prohibited by applicable law, you agree that qualifying disputes may be resolved through individual binding arbitration rather than through a court proceeding or class action.

You also agree, where legally permitted, not to participate in a class action, representative action, or class-wide arbitration concerning a dispute covered by these Terms.

14. Applicable Law

These Terms and any agreement between you and 1st Sign will be governed by the applicable laws identified in our governing-law provisions, without regard to conflict-of-law principles, except where applicable law requires otherwise.

If you reside outside the United States, mandatory consumer protection laws applicable in your jurisdiction may continue to apply.

15. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary, and the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with any applicable quotation, invoice, order confirmation, approved design, policies, and other documents expressly incorporated into the transaction, constitute the agreement between you and 1st Sign regarding the applicable purchase and use of our Services.

Any amendment or exception must be agreed to by 1st Sign in writing.

17. Key Definitions

For purposes of these Terms:

“1st Sign,” “we,” “us,” or “our” means the business operating the Website www.1stsign.com and providing the products and Services described in these Terms.

“Customer,” “you,” or “your” means the individual, business, organization, or legal entity purchasing or attempting to purchase products from 1st Sign.

“Website” means www.1stsign.com and any related pages, features, or services operated by 1st Sign.

“Goods” or “Products” means signage, lighting products, accessories, materials, and other products offered or manufactured by 1st Sign.

“Custom Products” means products manufactured specifically according to a customer’s artwork, measurements, specifications, design, or other instructions.

“Order” means a purchase request submitted by a customer and accepted or confirmed by 1st Sign.

“Customer Content” means artwork, logos, photographs, text, designs, measurements, specifications, or other materials supplied by a customer.

“Price” means the amount payable for the applicable products as stated in the relevant quotation, invoice, order confirmation, or Website listing, together with applicable shipping charges, taxes, duties, or other fees where specified.

“Intellectual Property Rights” means copyrights, trademarks, patents, designs, trade names, domain names, confidential information, trade secrets, software rights, and other intellectual property rights recognized under applicable law.

“Losses” means losses, damages, liabilities, claims, costs, expenses, penalties, charges, proceedings, and other liabilities to the extent applicable under these Terms.

“Force Majeure Event” means an event or circumstance outside our reasonable control that prevents or materially delays our ability to perform our obligations.